Keeta is committed to providing more comprehensive coverage for all our couriers and continuously optimizing the claims process. Therefore, we have further upgraded the insurance plan for our delivery team, which includes the following changes: 

  • Accidental Death: Maximum compensation up to HKD 1,200,000 
  • Accidental Medical Expenses: Maximum compensation up to HKD 120,000 

  • Loss of Teeth: Maximum compensation up to HKD 1,500 

    *All other existing coverage remains unchanged. 

💡 Note: The upgraded coverage amounts came into effect on July 1, 2026. 

For more details, please visit the "Insurance" section in the top right corner of the Keeta Courier official website: 🔗 https://courier.keeta-global.com/hk?locale=zh-HK&utm_source=c_website#/

Should you have any questions regarding the policy or claims, please feel free to contact the adjuster via WhatsApp: 💬 wa.me/85292218243 

To submit a claim, you can scan the QR code in the image or directly visit the website: 🔗 https://keeta-services.pingan.com.hk/keeta/PAIntro